Legal
Terms of business
Last updated 5 November 2026
These terms apply to every project and plan we provide. They are written in plain English on purpose. Your written quote or agreement sits on top of them: where the two differ, what we agreed in writing wins. A plain-language summary is on our how we work page.
1. Who we are
SEO Kings Ltd, a company registered in England and Wales, company number 17483388. Registered office: 16a Culvers Road, Keynsham, BS31 2DW. Phone 07702 264921. In these terms “we” and “us” mean SEO Kings Ltd and “you” means the business we are working for.
2. Quotes and scope
Before any work starts we send a written quote setting out what we will do, what we need from you, the price and the expected timing. Work starts when you accept the quote in writing (email or WhatsApp is fine). Quotes are valid for 30 days.
If you ask for something outside the quote, we will tell you the extra cost first and only go ahead once you agree.
3. Prices and payment
All prices are fixed and agreed in advance. SEO Kings Ltd is not VAT registered, so there is no VAT to add: the price we quote is the price you pay. Website projects need no deposit: we invoice the full price once your site is live. Or you can spread the build cost over monthly payments with no interest and nothing added: five on Starter, ten on Launch and Growth, and on Premium as set out in your quote. Spreading applies to the build only: monthly plans are always paid month by month. All payments are by bank transfer; monthly plans are paid monthly in advance, by standing order if you prefer.
Invoices are due within 14 days. If an invoice is unpaid we will remind you first; we may pause work on overdue accounts after giving you notice.
If you spread payments. Until your final payment, we own the website we built, including the design, code and the words we wrote. You have a licence to use it while your payments are up to date. Your first payment is due on launch day, and we switch the site on when it arrives. Each later payment is due on the date in your quote. If you’re struggling, tell us: you can take one payment holiday per plan, which moves your final payment back a month.
If a payment is 14 days late, we’ll give you 7 days’ written notice, then we may take the site offline until you catch up. This never affects your domain, email, Google Business Profile or anything you supplied. If a payment is 35 days late, we’ll give you a final 14 days’ written notice. After that your plan and licence end, the rest of the build cost becomes due, and we may remove the site. We may also claim interest and costs under the Late Payment of Commercial Debts (Interest) Act 1998.
4. What you own
When a website has been paid for in full, you own it: the design, code, copy and the photos you supplied or that we created for you. Domains are registered in your name. Your Google Business Profile, Search Console and Analytics accounts belong to you; we are added as a manager or user. If you spread payments, ownership passes to you on the final payment.
We may show the finished work in our portfolio and case studies, and quote results, only with your permission. Third-party items, such as fonts, licensed images or plugins, stay under their own licences.
5. What we need from you
Accurate information about your business, the content and photos we agree you will supply, and timely feedback. You confirm you have the right to use anything you send us. Delays in getting these to us can move the launch date.
6. Hosting
New websites include 12 months’ care (hosting, backups and updates), or 12 months’ hosting only on the Starter package, then care is charged monthly at the rate in your quote. We keep the site online, secure and backed up through our hosting provider; we are not responsible for outages at the provider beyond our control, though we will always work to fix them quickly.
7. Monthly SEO and care plans
Local SEO and care plans run month to month, with no minimum term. Either can be ended with 30 days’ written notice. When we say “no contract”, this is what we mean: no minimum term and nothing to tie you in. These terms still apply while we work together. We report in plain English each month. Search rankings depend on Google and on competitors, so we don’t guarantee any particular position; we do guarantee the work set out in your plan.
8. Cancelling
You can cancel a website project before launch by telling us in writing. You pay for the work done up to that point, charged in proportion to your quote, and once that is paid what has been made is yours. Monthly plans can be cancelled on the notice period above.
If something we delivered doesn’t match what we agreed, tell us within 30 days of launch or delivery and we will fix it free of charge. That doesn’t cover changes made by you or anyone else, or faults in third-party services. None of this affects any rights you have by law.
9. Liability
We take care with everything we do. Our total liability to you for a project is limited to the fees paid or payable for that project. For a monthly plan, it is limited to the fees paid or payable in the 12 months before the problem arose. We are not liable for lost profits, lost business or other indirect losses. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.
10. Your data
We use your details only to provide our services and to reply to you. How we handle personal data is explained in our privacy policy. Where we handle your customers’ data on your behalf, such as enquiry forms, we act as your data processor and keep it only as long as needed.
11. Complaints
If you are unhappy with anything, call or message Rich directly on 07702 264921. Reply the same working day, always within 24 hours. We will always try to put things right quickly and fairly.
12. Law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.